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Features & Benefits of the RewardEd Programme

Introduction to the Secondary School programme

As budgets for the award of points are too small for any meaningful reward (i.e. gift) to be acquirable, free of charge, within a reasonable timescale, the programme offers discounts and/or privileges against a range of products suitable for the school market.

There are four steps to the operation of the programme:-

- Each pupil/teacher is given a Smartcard. The Smartcard is charged with credits at
any canteen till or terminal by cash or cheque payment. We have also developed a
mechanism for charging cards via the internet site which operates the reward programme.

- Each time the pupil purchases a meal using the Smartcard, they earn points which are credited to a designated ‘purse’ on the card.

- When 250 points have been collected, they are exchangeable for a discount voucher. The pupil/teacher logs on to the branded website using a PIN and uploads the points into an on-line bank account by entering the voucher code number.

- The website provides details of discounted goods available against points, which
can be ordered on-line. Credit regulations ensure that pupils under 18 years require the consent of parents

An alternative system has been developed for schools, which do not use Smartcards.

The site incorporates other features including:

Information about health, lifestyle and the environment
Links to other sites about education, leisure, local information etc
School bulletins and menus
On-line facility to pay for meals

The programme has been well received by students, teachers and parents and indeed many have written in complementary terms about the healthy focus, great savings and design of the site. At the same time, indications are that the programme has contributed to increases in school meal uptake by both value and volume.

The key to the success of the programme is that it is simple to operate, whilst merchandise prices are genuinely well below retail and in many cases offer spectacular savings eg CDs, clothing and educational products.

Secondary school programme benefits


Benefits of the programme to local authority caterer

• Adds value to your brand(s)
• Because it’s unique, it’s another difference from competitors, giving a competitive advantage
• Increases meal uptake
• Increases Smartcard uptake
• Supports customers in a meaningful way
• Enhances promotional activity
• Ensures that clients’ perception of caterer is that of a forward thinking company
• Underlines caterer's commitment to health, lifestyle, education, the community and the environment
• A useful way to offer your employees a money saving way to shop
• Recruitment - Provides an opportunity to advertise vacancies in the catering team

Benefits to your Customers

• A genuine offer, which saves your customers money on the things they normally buy
• Reinforces your commitment to health, lifestyle, education, the community and the environment by providing information and advice on issues such as bullying, diet etc.
• Teenagers can only purchase products with parental support (payment restrictions)
• The wide choice of products is mainly focussed on the teenage market, with a strong emphasis on education and sport
• Only products appropriate for teenagers are offered
• A simple system which utilises the latest technology
• The user interface is fun, imaginative, interesting and fast
• Students are assured of a secure, safe internet experience
• Introduces the concept of ‘earning, saving and banking’, with an important lesson that when you do spend (and everyone inevitably does), you should have accumulated sufficient credits to get the maximum saving possible.
• Involves the parents/guardians
• Highlights promotions and menus currently on offer in the dining room
• Encourages schools to give students more computer time
• Access to sites linked to the national curriculum for revision and further education etc
• Planned links to local services, with special offers on transport and leisure services

Benefits to Head Teachers

• On-line school bulletins provide head teachers with an effective way to communicate with teachers, students and parents at no cost to school
• Encourages use of the school dining room
• Facility to top-up smartcards and pay for meals on-line will remove the need to carry cash
• Encourages students to use computers
• Site reinforces the schools education curriculum
• Provides each school with a virtual homesite at no cost, adding value to your service

Benefits to your client

• Built in 'Careline' provides a facility to capture and manage customer comments and complaints


The primary school programme operates somewhat differently in that parents receive points when they buy products on the site, redeemable against future purchases, with the additional benefit that schools receive a commission on all purchases. Schools can then use the commission to purchase educational and sports goods.

The primary school site also includes many additional features including:

Links to information about child healthcare
Educational support
School bulletins
A reward programme which parents can set up for their child
A swap shop for buying/selling outgrown toys, games etc.
Recruitment of catering personnel
Facility for parents to pay for meals on-line

Both the secondary and primary school programmes add value to client’s brands, present them as innovative catering providers, provides an opportunity for efficient communication and benefits the communities they serve.


Benefits of the programme to local authority caterer

• Adds value to your brand(s)
• Because it’s unique, it’s another difference from competitors - competitive advantage
• Increases meal uptake
• Supports clients in a meaningful way
• Internet activity enhances all promotional activity
• Ensures that clients’ perception of caterer is of a forward thinking company
• Underlines commitment to health, lifestyle, education, the community and environment
• A useful way to offer employees a money saving way to shop
• On-line recruitment potential

Benefits to Customers

• A genuine offer, which saves parents and teachers money on the things they normally buy. For example, special deals negotiated with leading UK fashion companies means that we can offer the same school clothing much cheaper than they can buy direct from mail order companies. All products cost less than high street retailers and discount stores.
• The web site reinforces your commitment to health, lifestyle, education, the community and the environment by providing information and advice on issues such as bullying, diet etc.
• Primary school children cannot make purchases in ‘the mall’, only parents
• The wide choice of products is aimed at a primary school audience, with a strong emphasis on education and sport
• The user interface is fun, imaginative, interesting and fast
• Parents are assured of a secure, safe internet experience
• Introduces the concept of ‘recognition and reward’ for good behaviour by providing an innovative incentive scheme that parents administer themselves.
• Highlights promotions and menus currently on offer in the dining room
• Access to sites linked to the national curriculum for revision and further education etc
• Planned links to local services, with special offers on transport and leisure services

Benefits to Primary School

• School bulletins provide Head Teachers with an effective way to communicate with teachers, students and parents at no cost to school. The enthusiasm of parents to visit the site will ensures an awareness of school activity, interest in announcements and their involvement with the school
• Encourages use of the school dining room
• Facility to pay for meals on-line will remove the need to carry cash
• Encourages parents and pupils to use computers
• Site reinforces the schools education curriculum
• Enrolment on the RebateEd programme provides each school with 2% of parents’ spend which can be used by the school to purchase educational and sports goods.

Perhaps one of the most important features of the primary school programme is that the school effectively gets its own web site, free of charge.

Benefits to your client

• National 'Careline' provides a facility to capture and manage customer comments and complaints

There are 3 cost elements associated with the RewardEd programme: development, promotion and maintenance.

The development cost has been borne by LACA and this provides a template for individual local authority caterers.

A maintenance costs will be charged to each local authority caterer, signing up to the programme. As the number of participating local authority caterers increases, the maintenance cost will reduce on the following scale.

1-5 authorities - £500 per month per authority
6 – 10 authorities - £450 per month per authority
11 – 20 authorities - £400 per month per authority
21 plus authorities - £350 per month per authority

There is no cost associated with the award of points. If vouchers are required however these can be produced by the local authority caterer or availalable from Howard Associates and supplied at the nominal cost of printing.

Local Authority Caterers who enter into a 5 year agreement will receive a 10% discount. This would not commit them to running a programme for that term but would commit them to using Howard associates whilst a scheme was in operation.

Any local authority caterer who only wants one site. ie secondary or primary, will receive a 10% discount.

Promotions will be communicated at no cost via the site; however promotional literature and prizes will be introduced ad-hoc on a project basis. Quotations will be provided on each project.

Maintenance will include updates on products, menus, recruitment, links etc. and reasonable changes to site content.

As an alternative to the generic brands we have developed (Points4U and FeedM), the programme can incorporate your existing brands.

We are also happy to quote on developing specific brands for you.